Water Treatment Utilities & Networks

Essential Services

Maintaining the Infrastructure People Depend On

Water utilities manage thousands of assets spread across treatment plants, pumping stations, reservoirs, and kilometres of pipeline networks. Pumps, blowers, mixers, chemical dosing systems, UV disinfection units, SCADA-controlled actuators, and electrical switchgear all require preventive maintenance programmes calibrated to operating conditions — not just calendar dates.

The geographically dispersed nature of water infrastructure adds complexity. Remote pumping stations may be unmanned, relying on telemetry for condition monitoring and automated alerts for intervention. Treatment plants operate around the clock with small teams. eWorks Online connects all of these assets into a single maintenance management system with mobile access for field crews and condition-based triggers from SCADA integration.

• SCADA-triggered maintenance — Pump running hours, flow rates, and pressure readings from SCADA systems automatically trigger PM work orders when thresholds are reached.
• Remote site management — Track assets across dispersed locations with mobile-first field crew access, offline capability, and GPS-tagged work order completion.
• Water quality compliance — Schedule and document sampling, testing, and chemical dosing activities with full traceability for environmental regulator audits.
• Network asset registers — Catalogue above-ground and below-ground assets with location data, installation dates, material specifications, and condition assessments.